Error Messages

Q. I am trying to run a query with a list of people in a particular category and all I get is the category listed but no people. What am I doing wrong?
A. You need to add a line that reads - "Lastname Like *" this will add the people who are in the category to this query.

Q. Why does the category screen start up every time with the "Displayed List Disabled" message and what does that mean?
A. This means that the list of linked individuals which normally shows on the right hand side, is currently not showing. The reason for this is that it takes computer time, (different amount of time based on the computer system and the size of your databases) to generate this list. Most people don't work on the first category in their list of categories so we have disabled this list when you first go into the category screen. In order to display the list uncheck on the upper right of this screen the check box "Disable Displayed List".

Q. When I enter a check and apply to revenue I get a message " The total indicated is greater than the amount remaining. Please adjust"
A. This problem only occurs with certain specific dollar amounts that we do not understand why it only happens then. The workaround for it is to enter 1 penny more in the "amount" box for the check itself. Click on the Apply to Revenue button and type in the correct amount for this item. After you Save it, go back and change the amount to the correct amount. (This problem is fixed in Version 2.14. Click here to download it)